Design for Dementia Care

Call us on: 0113 230 2046

Delivery

Standard delivery to UK mainland

Delivery rates only apply to UK mainland (not highland) additional postage payment may need to be collected prior to despatch.

General fixed rate £5 nett for any complete purchase

Standard delivery time is 1-2 days for stock items and up to 10 working days for bespoke items.

N.B. Certain items may incur additional delivery charges depending on size of the product and location of the delivery - this will be indicated within the product listing on the website.

Returns

We observe the standard distance selling requirements such that notification of a return must be made to us within 14 days of delivery of an item and then returned to Find in as-new condition including packaging within a further 14 days. If the item has been correctly supplied and without fault, the return costs and responsibility will fall to the purchaser. In the event that the product has been supplied incorrectly, is faulty, or has been registered as damaged on receipt, Find will refund the delivery costs once the item has been returned.

N.B. IN certain cases where standard delivery services are not appropriate, Find will arrange third party collection by negotiation.

Email sales@findmemorycare.co.uk or call 0113 2302046 to notify us of a return request

International Orders

Delivery costs by quotation.